Tom Davenport and Steve Miller: Working with AI

How will AI change our jobs? Will it replace humans and eliminate jobs? Will it help humans get things done? Will it create new opportunities for new jobs? People often speculate on these topics, doing their best to predict the somewhat unpredictable.

To help us get a better understanding of the current state of humans and AI working together, we talked with Tom Davenport and Steve Miller about their recently-released book, Working with AI. The book is centered around 29 detailed and deeply-researched case studies about human-AI collaboration in real-world work settings. What they show is that AI isn’t a job destroyer but a technology that changes the way we work.

Tom is Distinguished Professor of Information Technology and Management at Babson College, Visiting Professor at Oxford's Saïd Business School, Fellow of the MIT Initiative on the Digital Economy, and Senior Advisor to Deloitte's AI practice. He is the author of The AI Advantage and coauthor of Only Humans Need Apply and other books.

Steve is Professor Emeritus of Information Systems at Singapore Management University, where he previously served as Founding Dean of the School of Computing and Information Systems and Vice Provost for Research. He is coauthor of Robotics Applications and Social Implications.

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Thanks to Jonathan Coulton for our music